On-Call Theater Manager, Academy Theaters

Los Angeles, CA
Part Time
Theater Operations
Mid Level
Department: Academy Theaters
Reports to: Associate Director, Academy Theaters
Job Type: Part-time – On-Call                                                                                           
Job Classification: Hourly (Non-exempt)
Workplace Location: Los Angeles – Academy Museum, 8949 Wilshire, and Pickford
Compensation: $38.00 per hour

Summary/Objective:
The On-Call Theater Manager, Academy Theaters, is responsible for delivering a premier theater experience for all Academy Theaters. This position will assist in ensuring seamless operations for every show and a best-in-class visitor experience by leading a team of Theater Staff in the day-to-day operations of the Academy Theaters for internal and external programs.

Essential Functions of the Job:
  • Foster a welcoming, professional, and service-oriented environment for members, clients, vendors, staff, and guests.
  • Ensure the theater facilities are in optimal condition for an exceptional movie experience, including the support spaces, tech spaces, and greenrooms.
  • Oversee tech rehearsals.  
  • Manage daily operations, including floor coverage, breaks, and leading events.
  • Manage theater experience challenges, concerns, comments, and complaints, including any seating, ticketing, or admissions issues.
  • Communicate effectively with all levels of Academy Campus, in­house projection staff, AV staff, guest event managers, Academy event staff, and engineers on event days.
  • Manage and update screening information into databases and attend meetings as needed.
  • Inform theater staff of information relating to events, policies, procedures, or visitor issues.
  • Lead daily team briefings to ensure a successful run-of-show for all screenings and events.
  • Manage on-stage elements, including panels, talent movement, microphones, ASL interpreters, camera teams, and stage furniture.
  • Lead productions by calling shows for all internal and external programs.
  • Ensure team compliance with legal policies and procedures.
  • Monitor and maintain theater accessibility supplies and equipment.
  • Uphold the Academy standard for program excellence.
  • Act as a liaison between external clients and internal projectionists/AV team members. 
  • Other duties as assigned. 
Supervisory Responsibilities:
  • Event Day Supervision of Theater Staff, Academy Theaters.
Required Competencies:  
  • A high school diploma or equivalent certification of completion.
  • A minimum of 5 years’ experience operating a high-profile cinema or event venue, including supervising a team.
  • Must enjoy working with the public and demonstrate friendliness, professionalism, enthusiasm, and a customer-centric approach. 
  • Knowledge of admissions, Mobile POS, and online ticketing systems.
  • A strong sense of showmanship.
  • A commitment to diversity, equity, accessibility, and inclusion.
  • Flexibility to work evenings, weekends, and holidays as needed.
Preferred Qualifications:
  • Museum, or other arts nonprofit experience is a plus.
  • Knowledge of movie theater technology, lighting design, sound design, sound reproduction techniques, film, picture aspect ratios, and theater operations preferred.
Physical Demands:
  • Ability to climb stairs, bend, squat, traverse stairways, and move moderately weighted items. 
Work Environment:
  • Primarily indoors at the Academy Theater venues, with occasional need to work outdoors managing lines.
  • Occasional need to work in near darkness.
  • Variable noise levels depending on programming, including occasional live music.
Travel:
  • The percentage of travel time expected for the position is 10%.
Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.

Hybrid Requirement: All Academy positions require a minimum of 2 days per week of in-person work at an Academy Location. Exceptions: Positions requiring daily in-person presence (ex., Front-line staff, staff who need to deal with materials on-site, etc.) and medical and religious accommodations approved by the Office of People & Culture.



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