Specialist, Advancement Services Data

Los Angeles, CA

Full Time

Advancement

Mid Level

Department: Advancement
Reports to: Associate Director, Advancement Services
Job Type: Full-time – Regular
Job Classification: Hourly (non-exempt)
Workplace Location: Hybrid / Los Angeles – Academy Museum
Compensation: $25.00-26.00 per hour

Summary/Objective:
The Advancement Services Data Specialist serves as a strategic partner to the Advancement department by optimizing data system capabilities and providing proactive and intuitive support to all teams.

This position is represented by a union.

Essential Functions of the Job:

Maintain Salesforce CRM integrity and daily processes in partnership with the Senior Specialist to ensure operational efficiency and data precision.
Collaborate across teams to build and distribute comprehensive data-driven reports, tracking campaigns, trends, donor engagement, and overall fundraising progress.
Create and maintain sophisticated stewardship dashboards to drive the efforts of Membership, Corporate, Grants, and Individual Giving teams.
Partner with the Membership team to manage lifecycle reporting, including renewals, transactional data, and segmented mailing and suppression lists.
Establish and manage database standard guides, including formal policies, procedures, and information management best practices.
Lead and facilitate Salesforce training sessions for the Advancement department to ensure team-wide proficiency while serving as the primary resource for ongoing training and troubleshooting.
Monitor Salesforce seasonal releases and database trends to proactively identify, evaluate, and implement system enhancements that drive department efficiency.
Assist with Advancement activities and events as needed.

Required Competencies:

Minimum of 3 years of experience in an advancement role.
Advanced proficiency with donor management software, preferably Salesforce NPSP.
Experience in database reporting, data visualization, and data analysis.
Intermediate proficiency in Microsoft Office suite, including Outlook, Excel, Word, and PowerPoint.
Self-motivated with the ability to successfully coordinate projects, deadlines, and priorities independently and in collaboration with others.
Excellent written and verbal communication and data interpretation skills.
Strong presentation and training skills.
Highest degree of professionalism and discretion in dealing with donor information.
A commitment to diversity, equity, accessibility, and inclusion.
Flexibility to work occasional evenings and weekends.

Preferred Qualifications:

A bachelor's degree is preferred.
Experience in a non-profit or an arts and culture institution strongly desired.

Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations are approved by the Office of People & Culture.

Benefits:

Comprehensive medical, dental, and vision coverage.
15 days of PTO, plus company-paid holidays.
Additional time off, including summer hours, winter hours, and a cultural floating holiday.
Paid sick leave.
Paid parental leave.
401(k) retirement plan with a company match
Clean Air Commuter Program
Employee Assistance Program through CompPsych Guidance Resources.
Wellness benefits through Cigna Healthcare.
Free access to 16,000+ online courses through LinkedIn Learning
Free Academy membership screenings
Free tickets and screenings at the Academy Museum
Employee discounts through LifeMart and Working Advantage

@museumLI

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Specialist, Advancement Services Data

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